Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Andheri East, Mumbai, Maharashtra
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ACD Software

We are a leading Manufacturer of acd software and call queue management from Mumbai, India.

ACD Software

ACD Software
  • ACD Software
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Approx. Price: Rs 60,000 / unit
The call center ACD software will scale to accommodate the size of the call center with additional web servers and Asterisk servers. The MySQL database size will eventually limit the maximum number of agents. The incoming ports are not as big a factor due to the availability of high quality Session Border Controllers (SBC) which will provide VoIP traffic to the Asterisk servers. It has been found that even with high-end servers, the number of PRI lines using Digium or Sangoma board per server should be restricted to 8 or less due to the interrupt demands of these hardware boards on the CPU. Redfone offers another option of bringing in PRI interface without loading the server
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  • Minimum Order Quantity: 1 unit
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Call Queue Management

Approx. Price: Rs 10,000 / Pack
Automatic call distribution is a software which are used in telephone industry. This is so designed that calls are automatically gets distributed according to the users which are free to attend the calls.
ACD systems are commonly used in call center where large scales of calls are handled.
Priority  calls are also decided in this software which equivalently distributes the calls.
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Additional Information:

  • Minimum Order Quantity: 01 Pack
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Ravindra Saini (Director)
114, New India Industrial Estate Mahakali Caves Road
Andheri East, Mumbai- 400093, Maharashtra, India


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