Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Andheri East, Mumbai, Maharashtra
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Live Chat Software

Aria Namaste is just not the simple web chat which is just used for text chat with website visitor, rather acomplete contact center solution with following exclusive features.
Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.

Live Chat Software

Live Chat Software
  • Live Chat Software
Get Best Quote
Approx. Price: Rs 1,000
What is Aria Namaste Live Chat?

Aria Telecom Solutions (P) Ltd. not just provides simple web chat service which offers live chat with the visitors and clients but it is also a complete contact centre to resolve customers' problems and queries. Don't let your customers slip away by keeping them on hold on telephonic conversation. We are engaged in offering web chat software to all our esteem customers to increase the traffic on their website.

Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.

Live Chat Software Key Features:

  • Department wise routing
  • Complete chat history
  • Integration with existing data base , CRM, ERP etc for agent pop-up *
  • Comprehensive visitor history with location country , city etc
  • Live visitor monitoring
  • Live agent monitoring
  • Chat Transfer to other agent with chat detail *
  • No resources required
  • Customizable Disposition
  • Internal chat
  • Admin can add, edit & delete user
  • ultiple conversation at one time
  • Easy integration with any existing website /Portal etc.
  • Connect with your client from any where
  • Transfer file
  • Email your conversation
  • Encryption based secured communication
Pros of Aria Namaste Live Chat:
  • Time efficient
  • Cost efficient
  • Easier Collaboration
  • Increased sales
  • Improve conversion
  • Improve customer service
  • Competitive advantage
Features of Admin panel
  • Live monitoring of website visitors and executives as well.
  • Assign executives to a specific department or multiple department.
  • Generate hourly report and disposition wise report.
  • Reports can be exported in pdf or excel.
  • Add, delete and edit executives.
  • Create multiple departments.
  • Generate MIS Reports.
  • Manage dispositions.
  • Maintain chat history.
Features of Executive Panel
  • Disposition: Agents can also select the pre- defined remarks from the disposition drop down list.
  • Remark: Agents can put their remarks for the current users after discussion.
  • Executives can chat with maximum 5 customers at a time.
Features of Customer Panel
  • Authentication of the information.
  • Easily attach the mails and pictures.
  • Can mail the chat conversation.
  • Easily accessible.
  • Cost efficient
  • Time saving

Advantages:
  • Easily accessible customer services
  • User friendly
  • Increase Website Revenue
  • Reduce customer support and sales costs
  • Give potential customers instant response
  • Less Time consuming
  • Increase productivity
  • Increase customer satisfaction
  • Receive priceless customer feedback
  • Increase visitors trust
  • Help more people at the same time
  • No more problems with strange accents or bad lines
  • Absolutely no extra costs for the website visitor
  • Quality of support can easily be reviewed

MOQ 1 user

Request
Callback
Yes! I am interested

Web Chat Software

Web Chat Software
  • Web Chat Software
Get Best Quote
Approx. Price: Rs 1,000
Aria Telecom Solutions (P) Ltd. not just provides simple web chat service which offers live chat with the visitors and clients but it is also a complete contact centre to resolve customers' problems and queries. Don't let your customers slip away by keeping them on hold on telephonic conversation. We are engaged in offering web chat software to all our esteem customers to increase the traffic on their website.

Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.
ADMIN PANEL

Admin panel is for any authorized person in the company or any other organization to look-after the process and working of the executives and as well as users on our website. So, that they can generate any reports like agent log-in / log-out history, chart report,tickets generating report etc.

EXECUTIVE PANEL

Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.

CUSTOMER PANEL

Customer Panel is for the users to begin the chat with the executives about their issues on our website by just a click on the dialogue box of ARIA NAMASTE! and by putting some information like their secured name, contact no. and e-mail id.

 

 

MOQ 5 user

 

Request
Callback
Yes! I am interested
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Reach Us
Ravindra Saini (Director)
114, New India Industrial Estate Mahakali Caves Road
Andheri East, Mumbai- 400093, Maharashtra, India


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