Call Center Software

Product Details:

Auto dialer system is one of the easiet way to manage outbound call process in call centers. It is complete contact center solution for inbound and outbound call center solution. Auto dialer a list of telephone numbers and connects only answered calls to the agent waiting to get bridged. The system lets you to monitor almost every call status. Monitoring of various campaigns can be done and you can create & edit role as per your need.

It gives full flexibility to use IP Phone, soft Phone, Any TDM PBX, FXS Gateway, Mobile, and Landline.

Features highlights

• Disposition

• ACD (Automatic Call Distribution)

• IVR manager

• Script manager

• CRM (Customer Relationship Management)

• Live monitoring

• Trunk line connectivity

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Businesses are increasingly recognizing the compelling advantages of moving contact center infrastructure to the cloud as they seek competitive advantages in customer satisfaction and retention while still controlling overall costs. The cloud streamlines the process of providing modernized, up-to-date service to customers, personalizing service to meet their preferences and demands, in addition to providing the advantages of cost, reliability and flexibility.

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

We are focused on providing Call Center Solution to the national and international clients. Our team comprises of intelligent visionary staff ready to service overseas clients on immediate basis for the service. Data, voice, KPO and all types of services that included in business process unit and call center can be provided by us. To gain the confidence of the clients, we are already running small projects that can be taken as reference. In addition with it, the solutions can be availed at budgetary deal from us.

Features:

• Authentic data voice protection
• Clients visit for quality test is appreciated
• Ready infrastructure

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Aria Telecom provides corporate calling solution to provide high end calling solution for corporate offices. It is a complete contact center solution that unites inbound, outbound and blended process.

Key features:

• Offers complete contact center solution
• 24/7 Live Customer Support
• Connects to PRI/GSM/Analog devices
• Works with any phone such as landline /mobile/IP phone/analog phones
• Offers flexible calling through IP Phone and Analog phones
• Speed dial
• Real-time call history and reporting
• Rechargeable & auto-Rechargeable

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Aria Telecom is well known telecom solution provider with qualified expertise in developing Call Management Solution. The solution is designed with advance telephony technology which offers best of calling service.

The solution offers various facility including inbound/outbound call facility real-time reporting, call history, call recording, live monitoring, missed call alert, call queue management, performance analysis etc.

 

Features:-

• Integration with customer telephony system
• Add, edit and delete multiple users/campaign etc.
• MIS reports
• Live monitoring
• Script manager
• Queue management
• CRM builder

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Aria outbound dialer is automated dialing solution that dials multiple contact numbers reach out larger customer base. It supports multiple languages and contains an impeccable control over the calling operations.

Aria cloud based call center solutions are completely browser-based so you can access them from any browser, any time.

Features:

• Effective area code management for flawless dialing
• Extensive covering features to support business process
• High-speed call transfer with zero flaws
• Do-Not-Call list available
• Manages multiple numbers and call simultaneously
• Intelligent systems for live call identification
• Multiple modes for dialing

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Aria’s advanced customer care solution enhances contact center operations end to end, reduce costs, and improve customer experience. We deploy specialized call center software and technical solutions to streamline contact center processes. Our focus is always on first-time call resolution and transaction accuracy.

Key features:

• Agent can view missed call data in his panel
• Customizable 45 fields to enter Caller Information
• Disposition up to 3 level
• Caller call History
• Click to dial
• Integration Of Customer CRM
• Live Monitoring
• MIS Reports
• Queue Management
• Set call back-Can set alarm for the follow up with customers.
• Today call History

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)