Product Details:
Minimum Order Quantity | 1 agent |
Application | OBD IVRS , Auto Dialer for Call Center |
Brand | ARIA |
Customization | Yes |
MIS Reports | Yes |
Connect Agent | IP Phone, Soft Phone, Analog Phone or on existing PBX |
Support trunk | ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk |
Support call | Inbound and outbound |
Auto dialer system is one of the easiet way to manage outbound call process in call centers. It is complete contact center solution for inbound and outbound call center solution. Auto dialer a list of telephone numbers and connects only answered calls to the agent waiting to get bridged. The system lets you to monitor almost every call status. Monitoring of various campaigns can be done and you can create & edit role as per your need.
It gives full flexibility to use IP Phone, soft Phone, Any TDM PBX, FXS Gateway, Mobile, and Landline.
Features highlights
Disposition
ACD (Automatic Call Distribution)
IVR manager
Script manager
CRM (Customer Relationship Management)
Live monitoring
Trunk line connectivity
Additional Information:
Product Details:
Brand | Aria |
Connect Agent | IP Phone,Soft Phone,Analog Phone or on existing PBX |
Support trunk | ISDN PRI,GSM Trunk,Analog Trunk & VOIP Trunk |
Support call | Inbound and outbound |
Dialing modes | Preview,Progressive & Predictive |
MIS reports | Yes |
Additional Information:
Product Details:
Minimum Order Quantity | 1 Unit |
Brand | ARIA |
Dialing modes | Preview,Progressive & Predictive |
Live monitoring | Yes |
MIS reports | Available |
Support call | Inbound and outbound |
Support trunk | ISDN PRI,GSM Trunk,Analog Trunk & VOIP Trunk |
Additional Information:
Product Details:
Minimum Order Quantity | 1 agent |
Type of Process | Inbound, Outbound |
Type of Calls | International, Domestic |
Connect | PRI/GSM/Analog devices |
MIS reporting | Yes |
Support dialing | Preview, Progressive & Predictive dialing |
Support trunk | ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk |
Aria Telecom provides corporate calling solution to provide high end calling solution for corporate offices. It is a complete contact center solution that unites inbound, outbound and blended process.
Key features:
Additional Information:
Product Details:
Minimum Order Quantity | 1 agent |
Type of Process | Outbound, Inbound |
Type of Calls | Domestic, International |
Location | Delhi |
Application | IVRS Cloud EPABX |
Connect Agent | IP Phone, Soft Phone, Analog Phone or on existing PBX |
Connectivity | Up to 1-500 ports |
Support Trunk | ISDN PRI, GSM Trunk, Analog Trunk & SIP/VOIP Trunk |
Aria Telecom is well known telecom solution provider with qualified expertise in developing Call Management Solution. The solution is designed with advance telephony technology which offers best of calling service.
The solution offers various facility including inbound/outbound call facility real-time reporting, call history, call recording, live monitoring, missed call alert, call queue management, performance analysis etc.
Features:-
Additional Information:
Product Details:
Minimum Order Quantity | 1 agent |
Application | Call Center Software |
Installation Service Needed | Yes |
Brand | ARIA |
Ivr Manager | Yes |
Connectivity | ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk |
Connect Agent | IP Phone, Soft Phone, Analog Phone or on existing PBX, Mobile phone |
Report Management | Yes |
Aria outbound dialer is automated dialing solution that dials multiple contact numbers reach out larger customer base. It supports multiple languages and contains an impeccable control over the calling operations.
Aria cloud based call center solutions are completely browser-based so you can access them from any browser, any time.
Features:
Additional Information:
Product Details:
Minimum Order Quantity | 1 agent |
Type of Process | Outbound, Inbound |
Type of Calls | Domestic, International |
Service Duration | Delhi |
Applications | Airlines, Business, Call Centers, Govt. Sector |
Connect agent | IP Phone, Soft Phone, Analog Phone or on existing PBX |
Support trunk | ISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk |
Aria’s advanced customer care solution enhances contact center operations end to end, reduce costs, and improve customer experience. We deploy specialized call center software and technical solutions to streamline contact center processes. Our focus is always on first-time call resolution and transaction accuracy.
Key features:
Additional Information: