Aria Telecom Solutions Private Limited
Aria Telecom Solutions Private Limited
Borivali West, Mumbai, Maharashtra
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Call Center Software

Aria Telecom offers best call center software to manage inbound and outbound calls for business and organization. Call center software commonly refered as contact center solution.Through a call center solution, you are able to easily monitor, track, manage and route telephone calls to your clients.

Auto Dialer Software

Auto Dialer Software
  • Auto Dialer Software
  • Auto Dialer Software
  • Auto Dialer Software
  • Auto Dialer Software
  • Auto Dialer Software
  • Auto Dialer Software
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
CustomizationYes
MIS ReportsYes
Connect AgentIP Phone, Soft Phone, Analog Phone or on existing PBX
Support trunkISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk
Support callInbound and outbound
BrandARIA
ApplicationOBD IVRS , Auto Dialer for Call Center

Auto dialer system is one of the easiet way to manage outbound call process in call centers. It is complete contact center solution for inbound and outbound call center solution. Auto dialer a list of telephone numbers and connects only answered calls to the agent waiting to get bridged. The system lets you to monitor almost every call status. Monitoring of various campaigns can be done and you can create & edit role as per your need.

It gives full flexibility to use IP Phone, soft Phone, Any TDM PBX, FXS Gateway, Mobile, and Landline.

Features highlights

  • Disposition

  • ACD (Automatic Call Distribution)

  • IVR manager

  • Script manager

  • CRM (Customer Relationship Management)

  • Live monitoring

  • Trunk line connectivity

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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
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Call Center Software

Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

BrandAria
Connect AgentIP Phone,Soft Phone,Analog Phone or on existing PBX
Support trunkISDN PRI,GSM Trunk,Analog Trunk & VOIP Trunk
Support callInbound and outbound
Dialing modesPreview,Progressive & Predictive
MIS reportsYes

Businesses are increasingly recognizing the compelling advantages of moving contact center infrastructure to the cloud as they seek competitive advantages in customer satisfaction and retention while still controlling overall costs. The cloud streamlines the process of providing modernized, up-to-date service to customers, personalizing service to meet their preferences and demands, in addition to providing the advantages of cost, reliability and flexibility.
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
View PDF

Call Center Software

Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
  • Call Center Software
Get Best Quote
Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
BrandARIA
Dialing modesPreview, Progressive & Predictive
Live monitoringYes
MIS reportsAvailable
Support callInbound and outbound
Support trunkISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk

We are focused on providing Call Center Solution to the national and international clients. Our team comprises of intelligent visionary staff ready to service overseas clients on immediate basis for the service. Data, voice, KPO and all types of services that included in business process unit and call center can be provided by us. To gain the confidence of the clients, we are already running small projects that can be taken as reference. In addition with it, the solutions can be availed at budgetary deal from us.

Features:

  • Authentic data voice protection
  • Clients visit for quality test is appreciated
  • Ready infrastructure
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
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Customer Care Solution

Customer Care Solution
  • Customer Care Solution
  • Customer Care Solution
  • Customer Care Solution
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
ApplicationsAirlines, Business, Call Centers, Govt. Sector
Connect agentIP Phone, Soft Phone, Analog Phone or on existing PBX
Service DurationDelhi
Support trunkISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk
Type of CallsDomestic, International
Type of ProcessOutbound, Inbound

Aria’s advanced customer care solution enhances contact center operations end to end, reduce costs, and improve customer experience. We deploy specialized call center software and technical solutions to streamline contact center processes. Our focus is always on first-time call resolution and transaction accuracy.

Key features:

  • Agent can view missed call data in his panel
  • Customizable 45 fields to enter Caller Information
  • Disposition up to 3 level
  • Caller call History
  • Click to dial
  • Integration Of Customer CRM
  • Live Monitoring
  • MIS Reports
  • Queue Management
  • Set call back-Can set alarm for the follow up with customers.
  • Today call History
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
View PDF

Corporate Calling Solution

Corporate Calling Solution
  • Corporate Calling Solution
  • Corporate Calling Solution
  • Corporate Calling Solution
  • Corporate Calling Solution
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
ConnectPRI/GSM/Analog devices
MIS reportingYes
Support dialingPreview, Progressive & Predictive dialing
Support trunkISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk
Type of CallsDomestic, International
Type of ProcessInbound, Outbound

Aria Telecom provides corporate calling solution to provide high end calling solution for corporate offices. It is a complete contact center solution that unites inbound, outbound and blended process.

Key features:

  • Offers complete contact center solution
  • 24/7 Live Customer Support
  • Connects to PRI/GSM/Analog devices
  • Works with any phone such as landline /mobile/IP phone/analog phones
  • Offers flexible calling through IP Phone and Analog phones
  • Speed dial
  • Real-time call history and reporting
  • Rechargeable & auto-Rechargeable
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
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Call Management Solution

Call Management Solution
  • Call Management Solution
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
ApplicationIVRS Cloud EPABX
Connect AgentIP Phone, Soft Phone, Analog Phone or on existing PBX
ConnectivityUp to 1-500 ports
LocationDelhi
Support TrunkISDN PRI, GSM Trunk, Analog Trunk & SIP/VOIP Trunk
Type of CallsDomestic, International
Type of ProcessOutbound, Inbound

Aria Telecom is well known telecom solution provider with qualified expertise in developing Call Management Solution. The solution is designed with advance telephony technology which offers best of calling service.

The solution offers various facility including inbound/outbound call facility real-time reporting, call history, call recording, live monitoring, missed call alert, call queue management, performance analysis etc.

 

Features:-

  • Integration with customer telephony system
  • Add, edit and delete multiple users/campaign etc.
  • MIS reports
  • Live monitoring
  • Script manager
  • Queue management
  • CRM builder
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
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Outbound Dialer

Outbound Dialer
  • Outbound Dialer
  • Outbound Dialer
  • Outbound Dialer
  • Outbound Dialer
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Approx. Price: Rs 6,000 / agentGet Latest Price

Product Details:

Minimum Order Quantity1 agent
Installation Service NeededYes
ConnectivityISDN PRI, GSM Trunk, Analog Trunk & VOIP Trunk
Connect AgentIP Phone, Soft Phone, Analog Phone or on existing PBX, Mobile phone
Report ManagementYes
ApplicationCall Center Software
BrandARIA
Ivr ManagerYes

Aria outbound dialer is automated dialing solution that dials multiple contact numbers reach out larger customer base. It supports multiple languages and contains an impeccable control over the calling operations.

Aria cloud based call center solutions are completely browser-based so you can access them from any browser, any time.

Features:

  • Effective area code management for flawless dialing
  • Extensive covering features to support business process
  • High-speed call transfer with zero flaws
  • Do-Not-Call list available
  • Manages multiple numbers and call simultaneously
  • Intelligent systems for live call identification
  • Multiple modes for dialing
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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
View PDF
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Reach Us
Brijpal Saini (Director)
4th Floor, 421, Umangaya Building,156, L.T Road
Borivali West, Mumbai- 400003, Maharashtra, India



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