Call Center Software

Product Details:

Auto dialer system is one of the easiet way to manage outbound call process in call centers. It is complete contact center solution for inbound and outbound call center solution. Auto dialer a list of telephone numbers and connects only answered calls to the agent waiting to get bridged. The system lets you to monitor almost every call status. Monitoring of various campaigns can be done and you can create & edit role as per your need.

It gives full flexibility to use IP Phone, soft Phone, Any TDM PBX, FXS Gateway, Mobile, and Landline.

Features highlights

• Disposition

• ACD (Automatic Call Distribution)

• IVR manager

• Script manager

• CRM (Customer Relationship Management)

• Live monitoring

• Trunk line connectivity

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Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Businesses are increasingly recognizing the compelling advantages of moving contact center infrastructure to the cloud as they seek competitive advantages in customer satisfaction and retention while still controlling overall costs. The cloud streamlines the process of providing modernized, up-to-date service to customers, personalizing service to meet their preferences and demands, in addition to providing the advantages of cost, reliability and flexibility.

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Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)