Interactive Voice Response System

Product Details:

Welcome Message
IVR Base Call Routing
Department wise call route
Recording and Tracking all the calls 
Voice Broadcasting system
Static and dynamic voice file play

Product Details:

We have introduced ourselves as one of the foremost designer and service provider of Interactive Voice Response System for Windows. Our system is complete, scalable and flexible solutions for voicemail, call attendant, menu system, info-line, audio text or autodial due to its powerful features. This can be used to create a wide range of solutions for everything from processing credit card payments to creating telephone surveys and help automate other business processes.

 

Features:

 

• Industrial Quality PC (Monitor Optional)

• Integrated IVR / ACD software

• Multiple IVR Scripts

• IVR Software Development Libraries

• Call Monitoring and Recording

• Message Forwarding

• Unified Messaging Services

• Multiple Telephone Line Support

• Multiple Voicemail Boxes

• Automated outbound call system

• Configure and manage through an intuitive web control panel

• Call Transfer (subject to your phone company or PBX features)

• Call Simulator for off-line testing

• Many more call management applications

Product Details:

We are pioneers in the designing of wide range of Interactive Voice Response System fro Linux. The use of advanced technology has allowed us to develop a highly sophisticated range that is very easy to operate and maintain. These are successfully delivered within committed time frame at the negotiable prices as it does not require any special hardware or software licenses.

 

Supported Scenarios:

 

• Network IVR, connected directly to PSTN or VoIP trunks

• Behind The Switch, connected to a PBX via VoIP or using legacy technologies

 

Features:

 

• Playback and recording of audio in multiple formats, including HD formats

• DTMF detection and collection

• ODBC database access

• Web service access

• LDAP data access

• Calendaring data access

• Speech synthesis and recognition (requires 3rd party add-on components)

• Branching and logic operations (if/then, while, for/next, etc.)

 

Benefits:

 

• Improve customer interactions by providing 24 hour access to basic automated services

• Reduce payroll costs or re-purpose employees to handle more valuable tasks

 

Components:

 

Following components are required to create a conference server with Asterisk range from the basic to slightly more complex for systems

 

• Generic x86 computer platform (server or desktop)

• Linux operating system

• Asterisk telephony engine

• Digium digital or analog interface card(s)

• Interface cable(s) to legacy system

Product Details:

We are IVR service provider offering cloud based IVR service at most efficient price. It is plug and play virtual contact centre technology. Customize any call flow and grow your business on cloud.

Key features:

• IVR Software license
• Inbound call application
• Live monitoring of all calls
• MIS Reporting calls
• IVR with department
• Call Transfer on Mobile or SIP Phone on local LAN
• Conversation Recording
• ACD
• Missed Call
• Incoming SMS
• Incoming call alert by SMS (SMS API to be provided by the client)
• Department can connect to Extension, Mobile, Mailbox, information Voice File.
• UI to make multiple IVRS for different clients
• MIS Reporting
• Agent Log-in / Logout

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

VC 60 is unique & India’s 1st smallest IVRS, which can work better than the professional IVRS. VC 60 is outbound IVRS software which work with GSM USB Modem to send dynamic VOICE & Text SMS to multiple peoples.

Specifications:

• Support with GSM Data card
• GSM 900/1800 MHZ
• Support excel file to upload data
• Plug & play
• Can send dynamic SMS
• Can send Dynamic Voice Call
• Support 500-600 calls per day
• Can work as missed call Application
• Easy to install & operate
• Support OS MS Win XP/7/Vista
• Database Support My SQL
• Run with GSM USB Data card

Features:

• Can be used as outbound IVRS, you can send 500-600 voice calls to multiple subscribers with specific value & date announcement.
• Multiple campaign
• Start / stop campaign
• Make your own IVR Tree
• Send Static or Dynamic Voice Messages
• Play value or date from excel file
• Can send text message (Optional)
• Can work as missed call application (Optional)
• Can make 60 calls per hours , 500 Calls per day

Additional Information:

• Delivery Time: 2-3 Days