IVR System

Product Details:

Aria Telecom Solutions Pvt. Ltd., a leading telecom company, has recently developed IVR based disaster management system. The system provides facility to inform to control disaster (as snow storm, wild fire or flood) at networking. The use of IVR during emergency has proved a highly effective tool.

Key features:

• Admin interface:

1. Add and delete extension/mobile number in authorized list

Add and delete nos. in various groups

• MIS reports:

1. Call connect time, call duration, disconnected time etc.
2. Extension wise report
3. Call initiated by

• Group Wise Report/OBD IVRS Report:

1. Report for how many contact numbers being dialed by system
2. Reports for how many persons answered the calls and what else input given by them
3. Option to get report in Excel sheet
4. Filters will be available on basis of searching criteria

• Forward only authorized calls
• Automate and smoothen call process
• Live monitoring
• Department wise call routing
• Auto records calls

 

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Product Details:

We are pioneers in the designing of wide range of Interactive Voice Response System fro Linux. The use of advanced technology has allowed us to develop a highly sophisticated range that is very easy to operate and maintain. These are successfully delivered within committed time frame at the negotiable prices as it does not require any special hardware or software licenses.

 

Supported Scenarios:

 

• Network IVR, connected directly to PSTN or VoIP trunks

• Behind The Switch, connected to a PBX via VoIP or using legacy technologies

 

Features:

 

• Playback and recording of audio in multiple formats, including HD formats

• DTMF detection and collection

• ODBC database access

• Web service access

• LDAP data access

• Calendaring data access

• Speech synthesis and recognition (requires 3rd party add-on components)

• Branching and logic operations (if/then, while, for/next, etc.)

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Product Details:

Feedback are the most essential need of any organization beause this leads to know about the satisfaction level of customers.
For this Aria Telecom developed this technology which are effectivelly design to take feedbacks on calls.
This is the most important things for any sectors which are widely in every sectors. The call flow are also designed according to this which will help customers, users their sure sort feedback.So for this Ivrs Solutions are very much useful and effective nowadays

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Product Details:

A complaint booking IVR based system is used for booking complaints of customers, residents etc. Parth IVRS is Unified Communication System which works as standalone tool for IVR application for complaint management. A company which has large number of customers should go for IVR based complaint management system. Aria IVRS can be customized according to the requirement of clients.

Aria Complaint Management IVRS works with various funcationalities such as:

• Register of complaint

• Assign complaint number

• Complaint number sent to calls through SMS

• Sent alert to connected complaint attendants

• Complaint status or closure

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Product Details:

Interactive Voice Response (IVR) system provides facility to callers to get access to information without human intervention. IVR can be deployed in education field to improve college or institute administrative personnel. IVR solution in education system can be helpful for the students, their parents, faculties to be up to date with academic process and activities.

Now-a-days every institutes need automation in their operations. Aria Telecom has all the features and solutions required in IVR system for any small and large education institute

 

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Product Details:

IVR based cab booking system allows user to book their cab anytime from anywhere. Aria IVR system gives the ability to city cabs and taxi to offer fast, reliable, efficient and safe way to book your cab or taxi.When a user called on IVR number, he/she was greeted by an automated voice. The automated IVR system will ask you to registered address. If you are a mobile user, the IVR system will monitor the incoming numbers and address being booked and automatically take your call.
Features of Aria IVRS:

• Dynamic Call Flow: Design your own call flow
• Easy to customize
• Inbuilt automatic call distribution system with call queue management
• SMS, Email and Fax integration
• Database integration

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Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

OBD IVR is an fascinatnig application for publicizing any important information about any meet , promotional offers or updates regarding any upcoming activity. All these can be done in one go with the help of ARIA OBD IVR . It is quite beneficial for any organization or even for personal use in order to send the information to all the activity related groups . It saves time and is user friendly as we can make it active as per the time slot we reqire. It is a simple plug and run device . Its functional area could be : any public meeting, fire incident, emergency, any social activity , election campaign, payment reminders, service reminder, birthday anniversary greetings, transaction alerts OTP sending.

Trunk Lines: Parth OBD IVR Can be used with ISDN PRI lines, VOIP Trunk & GSM Gateways, Calls are cheaper on GSM network these days & easy to connect, so it helps the client to reduce the cost of the process.

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