IVRS

Product Details:

A valuable solution for companies that seek to enhance customer service and reduces the congestion in day-to-day operation that is caused when a large number of clients request for information.

Aria telecom provides IVRS for various service including a helpline, bills payment reminder, real estate, tour travel services, health care, call centers, college university and many more.

Our IVR System comes with features like

• Aria IVR Designer Tool
• ACD (Automatic Call Distributor)
• Reporting and Analysis
• SMS, Email, FAX, Chat, etc.
• Customer Relationship Management Solution (CRM)
• Call Transfer to other extensions, optionally announcing the Caller ID, allowing the recipient to accept or decline the call

Product Details:

Money transfer services let you to send money from your bank account to anyone with just few steps. Aria Telecom developed IVRS (Interactive Voice Response System) for money transfer services such as phone bills, banking services, insurance premium etc. Using IVR service, customer can submit their bills or enquiry for any other services.

IVR is very convenient way to transact using landline or mobile phone. It also useful to securely manage account via phone. We provide flexible IVR technology to simplify interaction with callers and boost up the business process.

Product Details:

Various hospitality and travel industry are switching towards digital mode of working to get extra profits with less time. Aria Telecom provides best telecom solutions for these types of industries.

A travel agent can easily operate 24 hours, 7 days and can increase revenue with IVR (Interactive Voice Response) solution.

Features of Aria Customized IVRS:

• Aria IVR designer tool
• CRM
• ACD (Automatic call distribution)
• SMS, Email, Chat, Fax etc.
• Reporting, Analysis

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

IVRS stands for Interactive Voice Response System is automated telephony system that accepts a combination of voice telephone input and touch tone keypad selection. Aria Telecom is reputed supplier of IVR service all over India. An IVR system helps to distribute calls to right agent or department and allows callers to reach out to you 24*7.

We provide an extremely smart and flexible IVR solution to access information on telephone.

IVRS allows you to:

• Use pre-recorded IVR message
• Automate customer support
• Configure a personalized message and prompts
• Collect information about

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

Features:

• 100% automation process
• One dedicated number of each society
• No need to install mobile app
• Complaint can be registered from any location
• Automatic complaint generation
• Complaint assignment to technician
• Complaint status update
• No data required, start with just a flat number and intercom number
• Complaints MIS
• Technician performance MIS
• Proper utilization of manpower
• Automated feedback and escalated system
• System work 24/7

Maintenance Section:

• Option to register complainy, complaint monitoring, complait esclation
• Technician registration, technician on duty
• Complaint history, complaint report, technician performance registration
• Message broadcasting to all or group of residants for maintenance shutdown etc.

Coming soon web login for following facilities

• Web login to register complaint
• To know the status of complaint
• Message for Management
• Maid / servant history
• SMS alert with notice link when posted by management
• Notice Board
• Visitors History
• Complaint history
• Escalation

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)

Product Details:

When call is connected, first of all a welcome message will be play. System will check the office hrs. If office timing is over, it will play the message same to caller about office timing and ask to record the message and will give a confirmation to call back.

If caller connects in office timing, system will offer to choose language and got confirmation by DTMF inputs. It will provide other options

Main Menu Services

1. Reservation

2. Enquiry for business class member/Sky team member

3. Admin

4. Accounts

For respective inputs call will be transfer to operators.

Additional Information:

• Pay Mode Terms: T/T (Bank Transfer)