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Live Chat Service

Aria Namaste is just not the simple web chat which is just used for text chat with website visitor, rather acomplete contact center solution with following exclusive features.
Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.

Live Chat Software-BASIC

Live Chat Software-BASIC
  • Live Chat Software-BASIC
  • Live Chat Software-BASIC
  • Live Chat Software-BASIC
  • Live Chat Software-BASIC
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Approx. Price: Rs 315 / UnitGet Latest Price

Product Details:

Minimum Order Quantity1 Unit
Chat historylast 2 days
Live monitoringVisitor
BrandAria
TypeSoftware
Is It CustomizedCustomized
CustomizationYes

What is Aria Namaste Live Chat?

Aria Telecom Solutions (P) Ltd. not just provides simple web chat service which offers live chat with the visitors and clients but it is also a complete contact centre to resolve customers' problems and queries. Don't let your customers slip away by keeping them on hold on telephonic conversation. We are engaged in offering web chat software to all our esteem customers to increase the traffic on their website.

Having a live chat software will satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Live chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.

*3 Months subscription


Live Chat Software Key Features:

  • Department wise routing
  • Complete chat history
  • Integration with existing data base , CRM, ERP etc for agent pop-up *
  • Comprehensive visitor history with location country , city etc
  • Live visitor monitoring
  • Live agent monitoring
  • Chat Transfer to other agent with chat detail *
  • No resources required
  • Customizable Disposition
  • Internal chat
  • Admin can add, edit & delete user
  • ultiple conversation at one time
  • Easy integration with any existing website /Portal etc.
  • Connect with your client from any where
  • Transfer file
  • Email your conversation
  • Encryption based secured communication
Pros of Aria Namaste Live Chat:
  • Time efficient
  • Cost efficient
  • Easier Collaboration
  • Increased sales
  • Improve conversion
  • Improve customer service
  • Competitive advantage
Features of Admin panel
  • Live monitoring of website visitors and executives as well.
  • Assign executives to a specific department or multiple department.
  • Generate hourly report and disposition wise report.
  • Reports can be exported in pdf or excel.
  • Add, delete and edit executives.
  • Create multiple departments.
  • Generate MIS Reports.
  • Manage dispositions.
  • Maintain chat history.
Features of Executive Panel
  • Disposition: Agents can also select the pre- defined remarks from the disposition drop down list.
  • Remark: Agents can put their remarks for the current users after discussion.
  • Executives can chat with maximum 5 customers at a time.
Features of Customer Panel
  • Authentication of the information.
  • Easily attach the mails and pictures.
  • Can mail the chat conversation.
  • Easily accessible.
  • Cost efficient
  • Time saving

Advantages:
  • Easily accessible customer services
  • User friendly
  • Increase Website Revenue
  • Reduce customer support and sales costs
  • Give potential customers instant response
  • Less Time consuming
  • Increase productivity
  • Increase customer satisfaction
  • Receive priceless customer feedback
  • Increase visitors trust
  • Help more people at the same time
  • No more problems with strange accents or bad lines
  • Absolutely no extra costs for the website visitor
  • Quality of support can easily be reviewed

MOQ 1 user

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Live Chat Software-Advanced

Live Chat Software-Advanced
  • Live Chat Software-Advanced
  • Live Chat Software-Advanced
  • Live Chat Software-Advanced
  • Live Chat Software-Advanced
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Approx. Price: Rs 441 / PersonGet Latest Price

Product Details:

Minimum Order Quantity1 Person
Integration withexisting website /Portal etc.
Live monitoringVisitor and Executive
Concurrent Chat5
Chat historyLast 10 days
DepartmentUnlimited
CustomizationYes

Aria Namaste Live Chat Software for website provides fastest way to chat with your customers or visitors online. The advanced version of Aria Namaste is ideal for big enterprises.

Features:

  • 5 concurrent calls
  • Encryption
  • Unlimited department
  • Internal chat (between agents)
  • Chat history of last 10 days
  • Live monitoring of visitors
  • Live monitoring of executives
  • Offline message
  • Auto remark with customization
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Web Chat Software

Web Chat Software
  • Web Chat Software
  • Web Chat Software
  • Web Chat Software
  • Web Chat Software
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Approx. Price: Rs 630 / PackGet Latest Price

Product Details:

Minimum Order Quantity1 Pack
AdminAdd, edit & delete user
Internal ChatBetween agent
Live monitoringAgent and visitor
DispositionAvailable
CustomizationYes
BrandAria

Aria Telecom Solutions (P) Ltd. not just provides simple web chat service which offers live chat with the visitors and clients but it is also a complete contact centre to resolve customers' problems and queries.

Having web chat software is helpful to satisfy the customers as there will always be someone who can listen to their problems & queries. Sometimes, it might be boring to call a person or email them about small questions and concerns if they have a busy schedule. Web chat service can greatly reduce the time spend on the phones or emails. Moreover, if you have younger clients or customers, they will be more comfortable in opting web chat service. Interested clients can opt for live chat for website to increase the traffic for their site in best discounted offers as live chat will surely save your time and will make it easier for the customers to communicate with the company quickly and efficiently.

Agent Panel:

Admin panel is for any authorized person in the company or any other organization to look-after the process and working of the executives and as well as users on our website. So, that they can generate any reports like agent log-in / log-out history, chart report, tickets generating report etc.

Executive Panel:

Executive Panel is for the agents or a specific individual to do chat and follow up the website visitors for their issues, complaints and many more things by attaching the mails, images, etc on a regular basis.

Customer Panel:

Customer Panel is for the users to begin the chat with the executives about their issues on our website by just a click on the dialogue box of ARIA NAMASTE! and by putting some information like their secured name, contact no. and e-mail id.

 

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Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
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Live Chat Service-PREMIUM

Live Chat Service-PREMIUM
  • Live Chat Service-PREMIUM
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Approx. Price: Rs 630 / agent/mo.Get Latest Price

Product Details:

Minimum Order Quantity1 agent/mo.
CustomizationYes
Integration withexisting Data base , CRM, ERP etc for agent pop-up *
Concurrent chat5
DepartmentUnlimited
Live monitoringVisitors and Executive
Login Logout reportAvailable

Aria Namaste Live Chat provides facility to communication and interact with your website visitors. It's premium version is perfect for market leaders.
Some salient features of Aria Namaste Live Chat- Premium version:
  • Five concurrent calls
  • Unlimited department
  • Encryption
  • Auto remark and customization
  • Chat history of last 1 month
  • Chat classification report
  • Attachment
  • Login/logout report
  • Email chat transcripts
  • Internal chat between agent
  • Executive reports
  • Visitor history reports
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Callback


Additional Information:

  • Pay Mode Terms: T/T (Bank Transfer)
Yes! I am interested
View PDF

Live Chat Service

Live Chat Service
  • Live Chat Service
  • Live Chat Service
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Product Price :Get Latest Price

Product Details:

Minimum Order Quantity1 Unit
CustomizationYes
BrandAria
Multiple conversationAvailable
Live agent monitoringYes
Complete chat historyYes
InterfaceUser friendly

Live Chat Service provides a new way to interact with website visitor or customer. Aria Namaste Live Chat offers several live chat solutions for small to large business. The software is user-friendly and helpful to give potential customer instant response.

Key features of Aria Namaste Live Chat:-

  • Live monitoring of website visitors
  • Add, edit and delete executive by admin
  • Multiple departments
  • Chat history
  • Customizable disposition
  • MIS reports
  • File transfer
  • Chat transfer
  • Email your conversation

 

 

 

 

 

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Yes! I am interested
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Live Chat

Live Chat
  • Live Chat
  • Live Chat
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Product Price :Get Latest Price

Product Details:

Minimum Order Quantity1 Piece
InterfaceUser friendly
BrandAria
Complete chat historyAvailable
Internal chatAvailable
Department wise routingYes
Can be integratedData base , CRM, ERP etc

Aria Telecom provides Aria Namaste-Live Chat Software, developed to help businesses to manage communications and interaction with website visitors or customers.

As customer support, live chat can feel like a good balance between call support and email.

  • Easily integrate with any existing website, portal etc.
  • Email conversation
  • Live agent monitoring
  • Live visitor monitoring
  • Customizable disposition
  • Chat history
  • Can be integrated with existing database, CRM etc.
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Brijpal Saini (Director)
4th Floor, 421, Umangaya Building,156, L.T Road
Mumbai- 400003, Maharashtra, India



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